AWS Service Disruption

Incident Report for Bambu Lab

Resolved

This incident has been resolved.
Posted Jul 24, 2026 - 13:18 UTC

Monitoring

Error rates have decreased significantly and most services are recovering. Sporadic errors may still occur and could affect access for some users in certain regions. We're continuing to monitor recovery and staying in contact with AWS. If a request fails, please retry in a few minutes.
Posted Jul 24, 2026 - 11:14 UTC

Identified

We have confirmed the disruption is caused by a network outage in AWS.
Posted Jul 24, 2026 - 11:13 UTC

Update

We are continuing to investigate this issue.
Posted Jul 24, 2026 - 11:05 UTC

Investigating

We're experiencing a service disruption due to a regional outage at AWS. Some users may see slow loading, timeouts, or errors when accessing our services. The issue is with upstream AWS infrastructure, We're monitoring AWS and failing over to healthy regions where possible. Please retry in a few minutes.
Posted Jul 24, 2026 - 10:57 UTC
This incident affected: Printer Services (Binding, Cloud printing, Remote controlling, Live view) and Bambu Accounts, Community Forum, MakerWorld, Official Website.