Some cloud services encounter an fatal issue

Incident Report for Bambu Lab

Resolved

This incident has been resolved.

Posted Sep 10, 2024 - 14:54 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 10, 2024 - 14:34 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 10, 2024 - 14:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2024 - 14:01 UTC

Update

Now Official Website is back. We are continuing to work on a fix for other issues.

Posted Sep 10, 2024 - 12:30 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 10, 2024 - 11:45 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 10, 2024 - 10:18 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 10, 2024 - 10:15 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 10, 2024 - 10:01 UTC

Update

We are continuing to investigate this issue.

Posted Sep 10, 2024 - 10:00 UTC

Investigating

We are currently investigating this issue.

Posted Sep 10, 2024 - 09:59 UTC

This incident affected: Printer Services (Binding, Cloud printing, Remote controlling, Live view) and Official Website, Bambu Accounts, MakerWorld.