Model loading errors on MakerWorld

Incident Report for Bambu Lab

Resolved

The root cause has been identified as an abnormality in a middleware service, which caused timeouts and related errors for some MakerWorld features. This incident affected users accessing MakerWorld through web browser. Access via Handy remained normal, and printing and other related services were not impacted.
Posted Sep 11, 2026 - 19:40 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 11, 2026 - 19:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2026 - 19:29 UTC

Update

We are continuing to work on a fix for this issue.
Posted Sep 11, 2026 - 18:35 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 11, 2026 - 14:34 UTC

Investigating

We are currently investigating this issue.
Posted Sep 11, 2026 - 14:20 UTC
This incident affected: MakerWorld.